At ByteScrum Technologies, we are confident in the quality of our services and want our clients to experience the value we provide. As part of our commitment to customer satisfaction, we offer a free 1-week trial with a flexible cancellation policy. Please review the following details regarding the cancellation process during the trial period:
The free trial period lasts for 1-week, starting from the date of activation. We provide this trial period to allow clients to fully explore and evaluate our services without any financial commitment.
Clients have the freedom to cancel the contract at any time within the 1-week trial period without incurring any charges or penalties. We understand that circumstances may change or expectations may not be met, and we respect our clients' decision to opt out if our services do not align with their needs or preferences.
If a client is satisfied with our work and decides to continue with our services beyond the trial period, we offer the option to transfer the files to their own server. This transfer is done without any additional cost to the client, ensuring a seamless transition and ownership of the data. Our team will work closely with the client to facilitate the file transfer process and ensure a smooth handover.
If a client decides to opt out of the trial before the 1-week period ends, they can do so by contacting our customer support team. We make the cancellation process simple and hassle-free. Upon cancellation, any access or usage privileges granted during the trial will be revoked, and the client will not be charged for the services rendered during the trial period.
During the trial period, we will utilize our own server to host and manage the client's data. We understand the importance of data privacy and security. Therefore, we adhere to strict data protection standards to ensure the confidentiality and protection of client information. In the event of cancellation, we will securely delete or return any client data as per their preference and within applicable legal requirements.
We aim to provide a risk-free and transparent trial experience for our clients. Our goal is to give clients the opportunity to fully assess our services and make an informed decision about continuing their partnership with us.
If there are any questions or concerns regarding the cancellation policy or the trial process, we encourage clients to reach out to our customer support team for assistance. We are dedicated to addressing any inquiries and providing the necessary guidance throughout the trial period.
Please note that this cancellation policy specifically applies to the free 1-week trial period. For ongoing contracts or services beyond the trial, our standard cancellation policy and terms of service will be in effect.
Thank you for considering our services, and we look forward to serving you during the trial period.